维修故障排除

• 洗碗机打不开

  • 拨动水槽旁边墙上的开关
  • Check to ensure that the lock is engaged
  • Check timer setting to ensure it is aligned properly

• 洗碗机不会流失

  Clean food out of the bottom of the dishwasher. 清洁浮动. 洗碗前先把碗洗干净. 每月使用一次喷射干燥. 喷射干燥防止硬水积聚.

• 垃圾处理不运行

  • 确认电源已关闭. 安全第一!
  • Check for blockage in the sink around the blades. Before putting your hands or utensil down the sink, make sure the unit is turned off. Never put these items down the disposal: chicken bones, 洋葱皮, 土豆皮, 大米, 和玉米皮!
  • Is the garbage disposal making a humming sound? Run your hand along the bottom of the unit for a small button. 只要你找到按钮, press it to reset the disposal Press the reset button (also located on the bottom of the disposal)
  • Is the garbage disposal humming and not turning. Look for the disposal wrench attached to the disposal use it to turn the bottom of the disposal counterclockwise. Then press the reset button on the bottom of the disposal
  • Grind lemon peels and ice to help prevent odors
  • Reset the safety switch underneath the bottom of the disposal unit in the sink cabinet. 重新打开电源.

• 厕所不断运行

  Check for kink or disconnect of lift chain from the handle lever which is preventing the flap to seat properly

  If unable to stop the toilet run – turn off the water to the toilet using the knob behind the toilet until maintenance is able to access the problem. 这将防止高额水费

• 马桶周围的水坑

  提交一个 维护请求 通过租户门户

• 水槽/马桶堵塞

  • Use appropriate liquid drain cleaner from the local market.
  • 使用球形或法兰柱塞
  • Make sure hair and grease are not disposed of in the toilet or sink
  • 用柱塞做短而快的动作. You may need rubber gloves; it can get messy!
  • For the sink, pour a pot of boiling water down the drain, pour in ½ cup baking soda. 静置几分钟. Then pour a mixture of 1 cup white vinegar and 1 cup hot water and let it sit for 5-10 minutes. Flush one more time with a pot of boiling water.
  • For clogged bathtub and shower drains-pour boiling water down the drain to unclog hair and soap build-up.
  • Note: If the tenant caused clog then you will be accountable for the bill.
  • Sink, Tub, or Shower Clogged – Remove hair from the drain. Try pouring drain cleaner down the drain.

• 10 Things to Never Flush down the Toilet!

  1. 牙线-不能生物降解
  2. 油脂、油 & Fat – like heart disease, these will decrease the flow of pipes over time
  3. Band-aids – these are plastic and not bio-degradable
  4. Medications – contaminates the water supply
  5. Disposable Wipes – EVEN if they say you can, Don’t!
  6. Paper Towels – these do not break down like toilet paper
  7. Feminine Hygiene Products – including cotton pads and swabs
  8. 猫砂
  9. 避孕套
  10. 头发

• 空调不制冷

  • If the air filter has not been changed in 30 days, change it. Remember per your lease the filter must be changed a minimum of every 60 days. 95% of all service calls are due to dirty air filters
  • If the digital thermostat is not working check/change the battery
  • If you notice ice on the coils at the unit, turn off AC and submit a 维护请求
  • 检查恒温器 setting – set Fan to “auto”, set system to “Cool”
  • Check air handler/furnace – you should hear it “rumbling”, 如果不是, check to make sure it is plugged in and switched on
  • Check circuit breaker – make sure it is not ‘tripped’
  • Check to be sure the drain line is not clogged
  • Check the fan unit outside – is the fan spinning and clear of leaves and branches?

• 如何更换交流滤波器

  • Locate the air-intake grill that holds the filter.
  • 打开烤架，移除旧的过滤器.
  • Replace with a new one – IMPORTANT: airflow arrow on the filter to point in the direction air is traveling (being “sucked” to).
  • A clean filter will ensure your A/C is running smoothly and keep electric costs to a minimum.
  • More on air filters here: link to an air filter page

• 没有热量/热水

  • Check to see if the hot water tank is leaking
  • Check fuse box for tripped breaker switch
  • 如果是燃气热水器的话, 检查一下指示灯是否熄灭了, 如果你不能打开它, 给你的天然气供应商打电话咨询.

• 外观模具

  If problem persists, after following suggestions submit a 维护请求

  • Mold can grow almost anywhere that spores land and find moisture and a comfortable temperature
  • Mold is typically found indoors at levels that do not affect most healthy individuals
  • Almost every home gets some type of mold – the trick is to clean it up before it spreads
  • The most visible type is mildew, which begins as tiny black spots. This is the stuff you see in grout lines in your shower, on damp window casings, etc.
  • Check out this terrific site for more information on mold and how to clean it up: http://www.treatitlikedirt.com/how-to-clean/

• 电力断路器 & GFI出口-检查 & 重置

  • Some outlets are known as GFIs located near wet areas of your home (i.e. 厨房和浴室)
  • When power becomes overloaded they will ‘trip’ (stop working).
  • Press the reset button on them to power back on (usually a small button in the center of the outlet plate)
  • 仍然不工作? Check other GFI outlets in the home and reset. If that does not work, find the breaker panel and check for flipped switches. 翻回"打开"以恢复电源.
  • 检查电器. 拔掉设备里所有的插头. Reset breaker, plug in one appliance at a time to find the faulty appliance.
  • 联系 your power company to inquire if there are power outages in your neighborhood.

• Washing Machine Not Working Properly or At All

  • Check whether the washing machine taps are turned on at the wall.
  • Check if the appliance at the wall is turned on.
  • 检查盖子是否合好.
  • Check if the settings knob is pointed directly on the desired settings.
  • If the machine has stopped halfway through the cycle you may have overloaded the machine and caused it to be out of balance. Try redistributing the wash evenly in the drum.
  • 不要使机器超载.
  • ONLY use laundry detergent NEVER use dishwashing detergent.

• 干燥机不工作

  The dryer can automatically shut down due to overload of lint in the filter Check whether the filter needs to be cleaned out. 记得一定要清洗过滤网. *Failure to clean the dryer is the leading cause of dryer fires. 2,900 home clothes dryer fires are reported each year and caused deaths, 受伤, and millions of dollars in property loss*

• 水如何“太热”

  Check the thermostat on the tank and turn down.

• 没有热水

  确保煤气供应正常. Check the thermostat on the hot water tank. 导航灯是否亮着?

  检查断路器面板或保险丝.

• 加热器不工作

  Make sure Gas service is on with the utility provider. 检查恒温器. Try changing batteries in the thermostat. 更换过滤器. 炉盖正确安装? 导航灯是否亮着? 断路器是旅行?

• 燃气壁炉

  • Make sure the emergency gas valve is turned on
  • 检查指示灯是否亮着
  • If you are not able to get the pilot light lit, contact Marchant and we will have an experienced vendor assist you

• How to Shut off Water to your Toilet in an Emergency

  • Look for the valve which is located to the LEFT behind your toilet tank
  • Turn the knob to the RIGHT (clockwise) to close the valve and stop water flow

• How to Shut off Water Supply to a Sink Faucet

  • Turn off water from the faucet if possible
  • Locate water lines below the sink which lead to water valves
  • Turn water valves to the RIGHT (clockwise) to stop the water flow

• 永远不要把油脂倒进下水道

  • 收集液体润滑脂以循环再造
  • 用纸巾把盘子擦干净
  • 用冷水冲洗盘子
  • Food scraps go in the garbage, NOT the garbage disposal

• 如何防止马桶溢水

  1. 打开水箱盖
  2. 抬起进水阀(或浮球)
  3. 拔出水管
  4. Reach down and turn OFF the water valve (turn valve CLOCKWISE)

• How to Change the Water Filter in your Refrigerator

  • 缓慢的水从你的冰箱中流出? 试着更换水过滤器
  • The filter should be changed every 6 months
  • Each fridge will have its own unique filter system – you can find details for each in the manual or by searching online
  • Locate the filter, twist to the left to remove, twist right to install
  • 有些可能有一个按钮系统
  • Reset the filter button to reflect a new filter has been installed

• Refrigerator not staying Cool or Freezing

  • Check the thermostat to make sure it hasn’t been turned way down by mistake.
  • Be sure the vents on the back of the freezer compartment aren’t blocked by boxes of ice cream or frozen food packages-the vents have to be clear for cold air to circulate.
  • Vacuum the coils under or behind the fridge. 堵塞的线圈会导致冷却不良
  • Clean the seals around the refrigerator doors to keep cool air from escaping

• Why is the Gas Range “clicking” and won’t start?

  Wet burners are usually why a gas stove top will not light

  When cleaning, avoid using too much water that will make the burners wet

  尽量只用湿布清洁

  To dry out, turn oven on to 350 degrees for 30 minutes

• How to Check Your Toilet for a Silent Leak

  • Check for sounds of running water, trickling or hissing sounds
  • Add 25 drops of food coloring to inside of toilet tank
  • Wait 15 minutes…if no dye shows up in toilet bowl, no leak exists
  • If dye appears in bowl, toilet needs repair. Please log a 维护请求 through your tenant portal

• How to Get your Key Unstuck from a Deadbolt

  1. First, realign key so it is in a vertical position (12 o’clock)
  2. Apply light pressure to smaller disc around the key (called a plug)
  3. 从锁上拔出钥匙

• How to Stop the “Chirp” in the Smoke Detector

  1. Disconnect the smoke detector by twisting counter-clockwise
  2. Replace the battery with a new one (this will most likely stop the chirping)
  3. 如果它还在叫, remove the battery and hold down the test button for 15 seconds to drain any remaining charge
  4. Insert the new battery and reattach to the wall/ceiling

  If this doesn’t fix the problem, please contact SCUDO immediately. 请勿移走检测器. 这是法律所要求的.

• 如何处理水压过低的问题

  While low water pressure can be annoying, it is often easily remedied

  Click here to view a guide on ways to troubleshoot this issue

• How to Prevent Condensation/Sweating on Windows

  Condensation is caused by high humidity in your home

  Run vent fans in bathrooms when showering to prevent condensation

  Turn off vent fans in the kitchen when cooking

  In extreme situations you may need to install a dehumidifier in your home

• 可能向租户收取的费用

  • The cost for any maintenance repairs that are deemed to have been caused by your actions or negligence.
  • 错过的预定约会
  • Office key copy to the property does not work